MS
MACT Sampoorna
Deployment Plan
Deployment and Maintenance

Separate plan for the Chhattisgarh High Court pilot and production roll-out

This page keeps deployment, maintenance, costing and High Court inputs separate from the user portal. The current build remains a branch-only demo until hosting, bank APIs, volume and security approvals are confirmed.

Recommended Path

Branch First, Then Controlled Production

Phase 1

Pilot Branch

2 to 4 weeks

Run Bilaspur on a separate demo branch with anonymised cases, test bank rails, role sign-in and receipt generation before any production data is connected.

Phase 2

Controlled Roll-out

6 to 8 weeks

Move 2 to 3 Tribunals into a controlled environment. Add directory sign-in, SMS gateway, production bank test keys and daily audit exports.

Phase 3

State Production

8 to 12 weeks

Enable all approved Tribunals after High Court sign-off, cyber audit, disaster recovery drill and bank API production approval.

Bank API Wiring

Two bank paths must be approved

Insurance Company to Tribunal

Award deposit through corporate net banking or payment gateway. The portal records transaction reference, UTR, depositor, amount, date and bank settlement status.

Tribunal to Applicant

Presiding Officer order triggers direct account credit or Fixed Deposit creation. The portal saves UTR, FDR number, maturity date, interest schedule and renewal instruction.

Costing and Budgeting

Maintenance must be budgeted above ₹30L

Cost HeadBudget RangeIncludes
Annual maintenance and support₹30L to ₹42L per yearHelpdesk, bug fixes, security patching, role/account administration, monthly compliance checks and release management.
Cloud or government data-centre run cost₹8L to ₹18L per yearDepends on NIC, State Data Centre, MeghRaj or approved cloud choice, storage retention and disaster recovery target.
Bank API and payment gateway onboardingBank quote requiredNEFT, RTGS, IMPS, payment gateway, penny-drop, FD creation and settlement report APIs may carry bank-side setup and transaction charges.
Cyber audit, STQC and VAPT₹6L to ₹15L per cycleFinal number depends on audit scope, source review depth and retest count.
Training and roll-out₹4L to ₹10LReader and Presiding Officer training, printed SOPs, first-month floor support and refresher sessions.
Registrar Operating Model

One state control room, three daily controls

09:30 IST

Daily Registrar Brief

Auto-generated state snapshot: pending deposits, verification queue, PO orders, payouts, FDs maturing and unresolved claimant records.

T+1

Payment Exception Desk

Every failed UTR, returned credit, duplicate reference and unmatched insurer payment enters a single exception register.

Monthly

Audit Freeze

Close the month, export JSON/CSV, lock audit rows and preserve source documents for inspection.

Zero-Tolerance Audit Gate

Conditions before any live switch

  1. No live production data until hosting, bank keys, SSO, SMS and cyber audit owners are formally named.
  2. No payout path without Presiding Officer order, bank verification record and immutable audit entry.
  3. No dashboard number without a district-wise and tribunal-wise drill-down in the export.
  4. No claimant-facing status unless the UTR, FDR or pending reason is visible in plain language.
Inputs Needed from the High Court

Questions to close before production

  1. Preferred hosting location: NIC, State Data Centre, MeghRaj, High Court data centre or approved commercial cloud.
  2. Expected transaction volume: cases per month, deposits per month, payout rows per award and peak hearing-day load.
  3. Bank partners: nodal account bank, acquiring bank, FD banks and whether APIs are already approved.
  4. Payment methods to enable: net banking, NEFT, RTGS, IMPS, UPI, corporate authorisation and offline challan fallback.
  5. Identity sources: State Judiciary directory, High Court SSO, eCourts/CIS user mapping and insurer branch account approval process.
  6. Data retention rule: how long award records, UTRs, FDR certificates, audit logs and SMS logs must be retained.
  7. Language scope: English and Hindi for pilot, plus any district-specific voice or assisted-access requirement.
  8. Support model: High Court helpdesk owner, escalation officer, bank nodal officer and response time for payment failures.
Open Four-Role DemoView External Dependencies